Privacy Policy

Who We Are

We are The People Movers, a professional Packing & Moving service provider based in Toronto, Ontario, Canada.

Our Online Platforms

• Website: thepeoplemovers.ca
• Google Maps, Hamaagal
• Facebook, Instagram, YouTube, X (Twitter), TikTok, WhatsApp

We reserve the right to use other websites, platforms, and social handles as we see fit. Any interaction with The People Movers shall be included under this policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Collection of Personal Information

We collect personal information when you engage our moving services, request a quote, book a move, or contact us for inquiries. The types of personal information we may collect include: name, address, contact information (phone number, email address), payment information (credit card details, billing address), and moving details (date, time, inventory, special requirements, pickup and delivery locations). We collect this information through forms, phone calls, emails, and our website.

Use of Personal Information

We use the personal information we collect to:

• Provide and manage our moving services.
• Communicate with you regarding your booking, including confirming, rescheduling, and providing updates.
• Process payments and billing.
• Personalize your moving experience and offer relevant services.
• Improve the quality of our services and for customer support.
• Comply with legal obligations and resolve any disputes.

Sharing of Personal Information

We will not share your personal information with third parties except in the following circumstances:

• With service providers or subcontractors who assist us in providing moving services (e.g., drivers, storage facilities, packing services). These parties are obligated to protect your information and use it only for the purposes for which we engage them.
• To comply with legal obligations or in response to lawful requests by public authorities, including for national security or law enforcement purposes.
• With your consent or as otherwise required by law.

We will not sell or rent your personal information to third parties.

Protection of Personal Information

We implement appropriate administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure payment gateways, encrypted communications, and restricted access to information by employees.

Retention of Personal Information

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.

Accessing and Updating Your Information

You have the right to access, correct, or update the personal information we hold about you. If you wish to do so, please contact us using the contact information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

The People Movers
9 Northwood Dr, North York, ON M2M 2K5
Phone: (647) 764-0299
Email: info@thepeoplemovers.ca

By using our services, you consent to the terms of this Privacy Policy.